PageAgo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website performance analysis service (the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address — used as your account identifier and for communication.
- Password — stored securely using bcrypt hashing. We never store or have access to your plain-text password.
Usage Data
When you use our Service, we collect:
- URLs you submit for analysis — stored as part of your scan history.
- Scan results — performance scores, metrics, recommendations, and configuration (device type, visit type, throttling profile) for each analysis.
- IP addresses — used solely for anonymous rate limiting. We do not link IP addresses to user accounts.
Payment Information
If you subscribe to a Pro plan:
- Payment processing is handled entirely by PayPal.
- We do not collect, store, or have access to your credit card number, bank account details, or other financial information.
- We store only your PayPal subscription ID and billing status (active, cancelled, etc.).
Automatically Collected Data
When you visit our website, our servers may automatically log standard technical information including your IP address, browser type, referring URL, and the date and time of your visit. This data is used solely for maintaining the security and performance of our Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process subscription payments and manage your account.
- Send service-related emails such as welcome confirmations, renewal reminders, and payment receipts.
- Save and display your scan history.
- Enforce rate limits to prevent abuse of the Service.
- Monitor and improve the performance, reliability, and usability of the Service.
- Respond to your support requests and inquiries.
We do not use your information for advertising, marketing to third parties, or any purpose unrelated to the Service.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- PayPal — We share your email address with PayPal to process subscription payments. PayPal's own privacy policy governs any data they collect.
- Google Lighthouse — URLs you submit are analyzed using Google Lighthouse running on our infrastructure. Google does not receive your data directly from us.
- Legal Requirements — We may disclose information if required to do so by law, in response to a valid legal request (such as a court order or subpoena), or to protect the rights, property, or safety of PageAgo, our users, or the public.
4. Data Storage & Security
We take reasonable measures to protect your personal information:
- All data is stored in a secure, access-controlled database.
- Passwords are hashed using bcrypt — they are never stored in plain text.
- We use SSL/TLS encryption for all data transmitted between your browser and our servers.
- Access to user data is restricted to authorized personnel on a need-to-know basis.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Cookies
We use a limited number of cookies:
- Session cookie — Used to maintain your logged-in state. This cookie is essential for the Service to function and is deleted when you log out or close your browser.
We do not use third-party tracking cookies, advertising cookies, or analytics cookies from services like Google Analytics.
6. Data Retention
- Account data is retained for as long as your account is active.
- Scan history is retained for the lifetime of your account and is available to Pro subscribers.
- IP rate limit data for anonymous visitors is automatically deleted after 24 hours.
- Upon account deletion, we will remove your personal data from our systems within 30 days, except where retention is required by law.
7. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you.
- Update — Update or correct your account information at any time through your profile page.
- Delete — Request deletion of your account and associated data.
- Cancel — Cancel your Pro subscription at any time. You will retain access until the end of your current billing period.
- Opt out — Unsubscribe from non-essential emails at any time.
To exercise any of these rights, please contact us at support@ninebysix.com.
8. Children's Privacy
PageAgo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will:
- Update the "Last updated" date at the top of this page.
- Notify registered users via email for any material changes.
Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
PageAgo is a product of Nine by Six. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: